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Monday - Thursday 7:00 am - 4:30 pm
Friday 7:00 am - 11:00 am

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Nondiscrimination Statement

 

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, USDA, its Mission Areas, agencies, staff, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Program information may be made available in language other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language) should contact the responsible Mission Area, agency or staff office; the USDA TARGET Center at (202) 720-2600 (voice and TTY) or the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a complainant should complete a Form, AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at https://www.ocio.usda.gov/document/ad-3027, from any USDA office, by calling (866)632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of the alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

 

  1. Mail: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410:

 

  1. Fax:   (833)256-1665 or (202) 690-7442; or

 

  1. Email: program.intake@usda.gov.

 

USDA is an equal opportunity provider, employer and lender.

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Contact Info

Maquoketa Valley Electric Cooperative

109 N Huber Street ♦ Anamosa, IA 52205-1453

Phone: 319-462-3542 ♦ 800-927-6068

Fax: 319-462-3217

 

 

About Us

We are one of the largest electric cooperatives in the state, providing electric and internet/phone services to 14,000 members in nine east central Iowa counties.  With more than 80 years of experience serving local communities, we continue to provide 24/7 service that is safe, affordable, and reliable. Learn more

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2025 ACSI Badge

MVEC earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with MVEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Maquoketa Valley Electric Cooperative. All Rights Reserved.

  • Employment
  • My Co-op
    • About MVEC
      • Contact Us
      • Profile
      • Board
      • Staff
      • Annual Report
      • Annual Meeting
      • Governance
      • Newsletter
      • Power Source
    • Community
      • Events
      • Education
      • Economic Development
      • Touchstone Energy
  • My Membership
    • My Account
      • Pay Electric Bill
      • Pay Internet Bill
      • Terms of Membership
      • My Electric Usage
      • Understanding My Electric Bill
      • Payment Options
      • Patronage Dividends
    • Programs
      • Iowa LIHEAP Guidelines
      • RECare
      • Rebates
      • Security Lights
      • Budget Billing
      • Heat Plus Program
  • My Service
    • Report Outages
      • Electric
      • Internet: Please call 877-811-1568
    • Start/Stop Service
    • How Service Is Restored
    • Power Outage Tips
    • Tree Trimming
    • Adding Load
    • Stray Voltage
    • Fiber Equipment
    • Co-op Owned vs Member Owned Equipment
  • Energy Center
    • Energy Savings
      • Rebates
      • Save Energy
      • Beneficial Electrification
      • Energy Assessment
    • Renewables
      • On Site Generation
      • Watts Green
  • Safety
    • Call Before You Dig
    • Move Over Slow Down
    • Electric Safety
    • Farm Safety
    • Tractor Safety
    • Meter Equipment Clearance
    • Grain Bin Clearance
    • Safety Quiz
    • Gas Tank Clearance/Location
    • Storm Safety
    • Tree Planting Safety
    • Tree House
  • MVlink Internet/Phone
    • General
      • Sign Up
      • Residential Price Packages
      • Business Price Packages
      • Telephone Service
      • Service Area Map
      • Streaming Guide
      • Mvlink News
      • FAQ
      • WiFi Router
      • Mesh Unit
      • MVlink Managed WiFi
    • My Account
      • Account Login
      • Policy