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Understanding My Electric Bill

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  1. My Membership
  2. My Account
  3. Understanding My Electric Bill
 

We want to sell our members reliable electricity, but only as much as they need. We’re here to help our members understand how they use energy, how they can save energy and how to read their energy bill.

The key components of understanding your bill, and those that you have the most control over, are in the first two or three lines of the detail section (as noted below). The first line indicates all of the kilowatt-hours (KWHs) that are used during the on-peak hours of 4:00 pm to 9:00 pm. The second and third lines indicate the kilowatt-hours that are used the other nineteen hours of the day from 9:01 pm to 3:59 pm. This section takes two lines to demonstrate calculations because the first 750 KWHs are billed at a different rate than the remaining off-peak KWHs. Some members may only see two lines of calculations in this section if they do not exceed 750 kilowatt-hours during the off-peak hours.

As you can see in the graphic, the on-peak energy is billed at a rate of $0.1720/kilowatt-hour (KWH); the first 750 KWHs of the off-peak energy is billed at $0.0840/KWH, and any off-peak usage over 750 KWH is billed at $0.0649/kWh.

The next line on the bill, labeled as Power Cost Adjustment, is applied to all kilowatt-hours used. This charge reflects the difference between the actual cost of power and the amount included in the base energy rates noted above.

The Basic Service Charge is applied to every account. Single-phase accounts are charged $42.00, and three-phase accounts are charged $80.00. The Basic Service Charge on the second meter for Heat Plus accounts is $4.00. These charges represent the costs of bringing service to your property and are applied whether or not you use any electricity at all.

bill sample

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Contact Info

Maquoketa Valley Electric Cooperative

109 N Huber Street ♦ Anamosa, IA 52205-1453

Phone: 319-462-3542 ♦ 800-927-6068

Fax: 319-462-3217

 

 

About Us

We are one of the largest electric cooperatives in the state, providing electric and internet/phone services to 14,000 members in nine east central Iowa counties.  With more than 80 years of experience serving local communities, we continue to provide 24/7 service that is safe, affordable, and reliable. Learn more

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2025 ACSI Badge

MVEC earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with MVEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Maquoketa Valley Electric Cooperative. All Rights Reserved.

  • Employment
  • My Co-op
    • About MVEC
      • Contact Us
      • Profile
      • Board
      • Staff
      • Annual Report
      • Annual Meeting
      • Governance
      • Newsletter
      • Power Source
    • Community
      • Events
      • Education
      • Economic Development
      • Touchstone Energy
  • My Membership
    • My Account
      • Pay Electric Bill
      • Pay Internet Bill
      • Terms of Membership
      • My Electric Usage
      • Understanding My Electric Bill
      • Payment Options
      • Patronage Dividends
    • Programs
      • Iowa LIHEAP Guidelines
      • RECare
      • Rebates
      • Security Lights
      • Budget Billing
      • Heat Plus Program
  • My Service
    • Report Outages
      • Electric
      • Internet: Please call 877-811-1568
    • Start/Stop Service
    • How Service Is Restored
    • Power Outage Tips
    • Tree Trimming
    • Adding Load
    • Stray Voltage
    • Fiber Equipment
    • Co-op Owned vs Member Owned Equipment
  • Energy Center
    • Energy Savings
      • Rebates
      • Save Energy
      • Beneficial Electrification
      • Energy Assessment
    • Renewables
      • On Site Generation
      • Watts Green
  • Safety
    • Call Before You Dig
    • Move Over Slow Down
    • Electric Safety
    • Farm Safety
    • Tractor Safety
    • Meter Equipment Clearance
    • Grain Bin Clearance
    • Safety Quiz
    • Gas Tank Clearance/Location
    • Storm Safety
    • Tree Planting Safety
    • Tree House
  • MVlink Internet/Phone
    • General
      • Sign Up
      • Residential Price Packages
      • Business Price Packages
      • Telephone Service
      • Service Area Map
      • Streaming Guide
      • Mvlink News
      • FAQ
      • WiFi Router
      • Mesh Unit
      • MVlink Managed WiFi
    • My Account
      • Account Login
      • Policy