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Telephone Service

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  1. MVlink Internet/Phone
  2. General
  3. Telephone Service
 

wegotyournumberTelephone Service Option - Covert Your Landline To VoIP

Along with high speed internet service, members can also enjoy unlimited long distance telephone service.  Voice over the Internet (Protocol), or VoIP service may be a foreign term to some, but it simply means your telephone service can be supplied through your broadband internet connection for making and receiving calls instead of an analog telephone line.  Instead of plugging into a wall telephone jack, your phone plugs directly into your internet router just as your computer does. Most members will be able to retain their current telephone number and their current telephone(s). Maquoketa Valley offers 8-hour or 24-hour battery back-up for purchase to ensure continued accessibility during a power outage. Contact us at 800-927-6068 to learn more. 

Residential telephone service is only $34.95 per month when bundled with your MVlink internet service (cost is $49.95 if not bundled). 

You will receive all of the following features:

  • Unlimited local calls

  • Unlimited long distance calls within the contiguous United States*

  • Voicemail to Email

  • Call Waiting

  • Caller ID

  • Call Forwarding                                                                                                                                                           

For those members needing dedicated fax lines, an additional line can be added for $14.95 per month.  Business needing multiple extensions or services can contact the office for a customized telephone service solution.

Go digital and give VoIP a try!

*charges may apply for international calls and calls to Alaska and Hawaii.  Please call the office for the per-minute rate for individual locations.
Understanding VoIP Telephone Service

VoIP is the technology that converts your voice into a digital signal and sends it over the internet to produce a high-quality audio on the other end. Simply put, VoIP allows you to make a call directly from either your computer or your phone.

With telephone service from MVlink, you can generally continue using your existing telephone and phone number to make and receive calls. Users will find the most clear connections when plugged directly into their router versus an old copper-wired telephone jack. VoIP is easy to use, provides a clear connection, can be set up in minutes and offers many features such as voicemail to email, call waiting and caller identification.

voipdiagram

With MVlink’s telephone service, you can call anyone in the world provided there is an internet connection for all parties. MVlink allows unlimited calls making communications easier, faster and less expensive.

FAQ

What are the benefits of a VoIP telephone service?

The initial setup and ongoing costs are generally less for operating this system than a more traditional phone system. You only need to deal with one account, one bill, for both internet and phone.

Is VoIP better than landline?

In terms of features, landlines are no match against MVlink’s telephone service. If you prefer having more control over your calling experience, MVlink’s telephone service is your best bet. You can use your computer or home phone to make phone calls; the device only needs a stable internet connection.

Can you use your own phone?

Yes, it connects into the back of your router and operates the same as your existing phone.

Can I keep my phone number if I switch?

Generally, yes you can bring your existing number over with you to MVlink’s telephone service.

Do cordless phones work with MVlink’s telephone service?

Yes, cordless phones work the same way as a regular corded phone with a standard phone connection.

Does telephone service slow down my internet?

MVlink’s speeds allow for both phone and computer use with no issues. In fact, talking on a call for an hour uses less bandwidth than surfing the internet for an hour so it won't significantly affect your bandwidth.

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Contact Info

Maquoketa Valley Electric Cooperative

109 N Huber Street ♦ Anamosa, IA 52205-1453

Phone: 319-462-3542 ♦ 800-927-6068

Fax: 319-462-3217

 

 

About Us

We are one of the largest electric cooperatives in the state, providing electric and internet/phone services to 14,000 members in nine east central Iowa counties.  With more than 80 years of experience serving local communities, we continue to provide 24/7 service that is safe, affordable, and reliable. Learn more

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2025 ACSI Badge

MVEC earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with MVEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Maquoketa Valley Electric Cooperative. All Rights Reserved.

  • Employment
  • My Co-op
    • About MVEC
      • Contact Us
      • Profile
      • Board
      • Staff
      • Annual Report
      • Annual Meeting
      • Governance
      • Newsletter
      • Power Source
    • Community
      • Events
      • Education
      • Economic Development
      • Touchstone Energy
  • My Membership
    • My Account
      • Pay Electric Bill
      • Pay Internet Bill
      • Terms of Membership
      • My Electric Usage
      • Understanding My Electric Bill
      • Payment Options
      • Patronage Dividends
    • Programs
      • Iowa LIHEAP Guidelines
      • RECare
      • Rebates
      • Security Lights
      • Budget Billing
      • Heat Plus Program
  • My Service
    • Report Outages
      • Electric
      • Internet: Please call 877-811-1568
    • Start/Stop Service
    • How Service Is Restored
    • Power Outage Tips
    • Tree Trimming
    • Adding Load
    • Stray Voltage
    • Fiber Equipment
    • Co-op Owned vs Member Owned Equipment
  • Energy Center
    • Energy Savings
      • Rebates
      • Save Energy
      • Beneficial Electrification
      • Energy Assessment
    • Renewables
      • On Site Generation
      • Watts Green
  • Safety
    • Call Before You Dig
    • Move Over Slow Down
    • Electric Safety
    • Farm Safety
    • Tractor Safety
    • Meter Equipment Clearance
    • Grain Bin Clearance
    • Safety Quiz
    • Gas Tank Clearance/Location
    • Storm Safety
    • Tree Planting Safety
    • Tree House
  • MVlink Internet/Phone
    • General
      • Sign Up
      • Residential Price Packages
      • Business Price Packages
      • Telephone Service
      • Service Area Map
      • Streaming Guide
      • Mvlink News
      • FAQ
      • WiFi Router
      • Mesh Unit
      • MVlink Managed WiFi
    • My Account
      • Account Login
      • Policy