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Report Outages

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Power Outage

To Report A Power Outage

Please call 1-800-927-6068 during business hours

Please call 1-800-582-8998 outside of normal business hours

If there is no answer, please continue to try both numbers recognizing the volume of calls we may be experiencing. Please call us even if you believe a neighbor may have already called.

It is important we you know your account number when reporting an outage.

Your account number can be found on your bill and should be recorded in an easy-to-find location. If you have multiple accounts, please be sure you know which account number represents each location. We can save line crews considerable time if we dispatch them to the correct location the first time. Additionally, the account number is crucial should the need arise for you to notify us via our automated telephone system.

We also need to have an accurate telephone number for you. If your number has changed, please notify us. You may also wish to provide us with your cell phone number.

Electric cooperative member-consumers who may be without power for any extended amount of time are encouraged to relocate to a nearby emergency shelter. Consumers may contact their local emergency management coordinator, call the Iowa Concern Hotline at 1 (800) 447-1985 or 211.

During major, widespread power outages, our priority is to restore power to the largest number of members first, working our way down to individual member outages.

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Contact Info

Maquoketa Valley Electric Cooperative

109 N Huber Street ♦ Anamosa, IA 52205-1453

Phone: 319-462-3542 ♦ 800-927-6068

Fax: 319-462-3217

 

 

About Us

We are one of the largest electric cooperatives in the state, providing electric and internet/phone services to 14,000 members in nine east central Iowa counties.  With more than 80 years of experience serving local communities, we continue to provide 24/7 service that is safe, affordable, and reliable. Learn more

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©2021 Maquoketa Valley Electric Cooperative. All Rights Reserved.

  • My Co-op
    • About MVEC
      • Contact Us
      • Profile
      • Board
      • Staff
      • Annual Meeting
      • Governance
      • Newsletter
      • Employment
      • Power Source
    • Community
      • Events
      • Education
      • Economic Development
      • Touchstone Energy
  • My Membership
    • My Account
      • Pay Electric Bill
      • Pay Internet Bill
      • My Electric Usage
      • Understanding My Electric Bill
      • Payment Options
      • Patronage Dividends
    • Programs
      • RECare
      • Rebates
      • Security Lights
      • Level Pay
  • My Service
    • Report Outages
    • Start/Stop Service
    • How Service Is Restored
    • Power Outage Tips
    • Tree Trimming
    • Adding Load
    • Stray Voltage
    • Fiber Equipment
  • Energy Center
    • Energy Savings
      • Rebates
      • Save Energy
      • Beneficial Electrification
      • Energy Assessment
      • Live Weather
    • Renewables
      • On Site Generation
      • Watts Green
  • Safety
    • Call Before You Dig
    • Move Over Slow Down
    • Electric Safety
    • Farm Safety
    • Tractor Safety
    • Grain Bin Clearance
    • Safety Quiz
    • Gas Tank Clearance/Location
    • Storm Safety
    • Tree Planting Safety
    • Tree House
  • MVlink Internet/Phone
    • General
      • Sign Up
      • Residential Price Packages
      • Business Price Packages
      • Telephone Service
      • Service Area Map
      • Mvlink News
      • FAQ
      • WiFi Router
      • Mesh Unit
    • My Account
      • Broad Hub
      • Policy